AML Policy

Why we do not run checks

The AML policy on Betwinner Guide describes the rules of the operator Betwinner, not procedures of our own. AML covers both deposits and withdrawals, but it is most visible at payout time.

Why checks are needed

How long a check takes depends on the workload of the operator’s security team. We at Betwinner Guide do not accept or store any documents.

Documents and delays

A withdrawal delayed for AML reasons is not an accusation; it is a standard procedure. The payment details on an account must belong to the account holder.

What is forbidden

Trying to split large sums into small ones to avoid checks is pointless and risky. We do not act as advisers on financial or legal matters.

Where to turn

Fake sites pretending to be Betwinner can be reported to [email protected]. Ask Betwinner support any questions about the check on your account.